Saturday, 8 October 2011

The ATT Suck? Let me count the ways

  If you decided to order a new iPhone 4s today.... I thought that the most hassle free order method was to just go to my local ATT store. It was the obvious choice. There is never a line, the staff is friendly. The affable salesman knows me by first name and is an avid iPhone owner himself. I could be catered to and I wouldn’t have to think too hard. I thought how can I go wrong? Not to worry. With ATT there is always a way. The choices offered by ATT: 1)I could preorder and wait for 3 weeks for delivery or 2)I could come in next Friday and stand in line or 3)Since I am consulting in Phoenix next Friday, I could stand in line there. Yea right. Pulled out my iPhone while standing frustrated at the ATT sales counter & go to the Apple site. It suggested I download the app, which I did. Within 3 or 4 minutes I had preordered my iPhone. I asked my salesperson (who I felt really sorry for) to advise the chain of command of the outcome.

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